Last Updated: September 2, 2026
Privacy Policy for Beyond Computers, Inc.
Beyond Computers, Inc. (“BCI,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide through our website, http://www.bcicom.com.
This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.
Information We Collect
Information You Provide
We may collect information you voluntarily provide, including:
- Name
- Company name
- Email address
- Phone number
- Mailing address
- Information submitted through contact forms
- Service requests and support inquiries
- Any other information you choose to provide
Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referring website information
Cookies and Similar Technologies
Our website may use cookies and related technologies to:
- Improve website functionality
- Analyze website traffic
- Remember user preferences
- Enhance user experience
You may disable cookies through your browser settings; however, some features of the website may not function properly.
How We Use Information
We may use collected information to:
- Respond to inquiries and service requests
- Provide IT services and technical support
- Schedule consultations
- Deliver requested products or services
- Communicate regarding support tickets
- Improve our website and services
- Monitor and protect website security
- Comply with legal obligations
- Prevent fraud or unauthorized activity
SMS opt-in or phone numbers for the purpose of SMS are not shared with any third parties or affiliate companies for marketing purposes
Sharing of Information
We do not sell personal information.
The categories of recipients with whom we may share information, include but are not limited to, as described below.
Service Providers
Trusted third-party vendors who assist us with:
- Website hosting
- Cloud services
- Email communications
- Help desk and support systems
- Business operations
Legal Requirements
We may disclose information if required to:
- Comply with legal obligations
- Respond to lawful requests from government authorities
- Protect our rights, customers, or business operations
- Investigate fraud, security incidents, or misuse
Customer Data and Managed Services
As an IT services provider, Beyond Computers may access, store, process, or transmit information on behalf of customers while providing managed services, monitoring, backup, cybersecurity, telecommunications, cloud, or support services.
In those situations:
- The customer remains the owner of its data.
- We process customer data only as necessary to provide contracted services.
- We implement reasonable safeguards to protect customer information.
- We do not use customer data for marketing purposes without authorization.
Data Security
We maintain administrative, technical, and physical safeguards designed to protect personal information from:
- Unauthorized access
- Loss
- Misuse
- Alteration
- Disclosure
While we work to protect information, no internet transmission or electronic storage method can be guaranteed 100% secure.
In the event of a breach of security involving sensitive personally identifying information as defined by the Alabama Data Breach Notification Act of 2018, Ala. Code §§ 8-38-1 to 8-38-12, or any similar applicable state or federal law, we will provide notice to affected individuals, the Alabama Attorney General, and consumer reporting agencies as and to the extent required by law, and we will do so as expeditiously as possible and without unreasonable delay.
Third-Party Services and Links
Our website may contain links to third-party websites, products, or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage users to review the privacy policies of any third-party sites they visit.
Email Communications
If you contact us or provide your email address, we may use it to:
- Respond to inquiries
- Provide service updates
- Send support-related communications
- Deliver important company announcements
You may opt out of promotional communications at any time by following unsubscribe instructions or contacting us directly.
Text Message (SMS) Communications
If you provide us with a mobile telephone number and opt in to text-message communications, we may send you SMS messages related to your account, support tickets, service and outage notifications, appointment reminders, and other transactional and informational communications.
Standard message and data rates may apply. Message frequency varies.
You may revoke your consent to receive text messages at any time by any reasonable means, including by replying “STOP” to any text message from us, by contacting us using the information in the “Contact Us” section below, or by any other reasonable method.
We do not sell mobile telephone numbers or SMS consent to third parties, and we do not share mobile-opt-in information with third-party marketers.
Children’s Privacy
Our services and website are directed to businesses and to individuals who are at least sixteen (16) years of age. Our services and website are not directed toward children under thirteen (13) years of age.
We do not knowingly collect personal information from children under thirteen (13) years of age. If we become aware that we have inadvertently collected personal information from a child under thirteen (13), we will take reasonable steps to delete that information from our systems.
Your Privacy Rights
Depending on the state in which you reside and other applicable law, you may have the following rights with respect to personal information we hold about you:
- Access personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Object to certain processing activities
- Request a copy of your information
To exercise these rights, please contact us using the information below.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any revisions will be posted on this page along with an updated effective date.
Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Beyond Computers, Inc.
P.O. Box 2542
Birmingham, AL 35202
Phone: (205) 995-0314
Email: tech@bcicom.com