B2B Service Guide June 2017 Communications Systems

Does Your Phone System Work As Hard As You Do?

50% of potential clients choose to do business with the first vendor that responds to an inquiry. Approximately 86% of initial phone calls to businesses go unanswered or are put on hold.  In 2017 there are so many ways to communicate, but a business’s phone system is still probably the most important tool in its bag of tricks. Is your phone system doing everything it can to make sure you are available when your customers need you or a potential customer calls for the first time?

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